You can easily choose the right size for your PEPPER EMS suit on our website. Use our size calculator to find your perfect size so that the PEPPER EMS suit fits optimally. It’s important that your PEPPER EMS suit fits close to the body so the EMS impulses can be transmitted perfectly – while still being comfortable. As the elastic material adapts increasingly to your body over time, the suit usually fits even better after a few sessions. If any area feels a little too loose at first, you can adjust it with the included strap to achieve a perfect fit.
If you are between two sizes, you can use our size calculator on the website to determine your ideal size. Then simply select the size that is recommended for you there.
We recommend not wearing additional clothing underneath the PEPPER EMS suit. For the electrodes to work optimally, they should be in direct contact with your skin.
The zipper of the PEPPER EMS suit is on the back and can easily be closed with the cord. The end of the cord is magnetic and can be comfortably attached on the back. Make sure the electrodes are positioned correctly over your muscles. The PEPPER battery is attached on the right side of the suit and secured with the strap.
The material of your PEPPER EMS suit consists of 68% nylon and 32% spandex. It can be machine washed at 30 °C using a regular detergent (without fabric softener).
Caring for your PEPPER EMS suit is simple: you can wash it at 30 °C with regular detergent (without fabric softener). Please make sure to remove the PEPPER battery before washing and do not tumble dry the PEPPER EMS suit. Instead, let it air dry.
Trial phase: The trial period for your PEPPER EMS suit starts on the day of delivery and runs for 30 days.
Battery protection: Please leave the protective film on the PEPPER battery for the entire trial period to avoid scratches or other damage.
Register a return: If you would like to return the product, send us an email within the 30 days to [email protected] and let us know the reason for the return.
Return shipment: After our confirmation, you can send the PEPPER EMS suit back to us following our instructions.
After receipt and successful inspection, the refund will be issued within 3 business days via the payment method you used.
We do not recommend sharing your PEPPER EMS suit, as it should fit perfectly and you shouldn’t wear a size that doesn’t fit you properly. If you want to train together, you can easily purchase a second PEPPER EMS suit in our online shop and share one battery.
When you buy a PEPPER EMS suit, you also receive practical straps that allow you to individually tighten any areas of the PEPPER EMS suit that might feel slightly loose. For EMS training, you additionally need the PEPPER battery.
That’s why we recommend purchasing everything together in the practical Starter Bundle – it even includes the first 3 months of the PEPPER EMS App for free.
If your PEPPER EMS suit doesn’t work, first check the PEPPER battery. If the light doesn’t turn on, fully charge it with the charging cable. Always disconnect the PEPPER battery from the PEPPER EMS suit before plugging it in.
The intensity of the PEPPER EMS suit can be flexibly adjusted between 0 and 100% according to your preferred strength. You have full control over the intensity settings to tailor your EMS training to your needs.
The difference between the PEPPER EMS suit and studio suits is not in the impulse quality, but in the design and functionality:
In EMS studios, the suit is connected to a device via cables to transmit the electrical impulses, which limits your freedom of movement. The suit also needs to be moistened before use. In contrast, the PEPPER EMS suit does not need to be moistened and is powered by a lightweight battery, making it completely wireless and giving you full freedom of movement during EMS training.
Yes, the PEPPER EMS suit offers the same intensity as in a studio, including the most frequently tested settings in the scientific literature (between 15 and 100 Hz and a pulse width of 160 to 490 µs).
If the electrical impulses feel uncomfortable, try moistening the electrodes of the PEPPER EMS suit with water or extending your warm-up phase. The transmission of impulses from the electrodes works best with some moisture. Also try carefully decreasing and then increasing the intensity to find the right level for you. Start with one body area at a time.
The intensity of your PEPPER EMS suit can change due to sweat or skin moisture, as this increases conductivity. In this case, you can simply reduce the intensity to a more comfortable level. Alternatively, extend your warm-up or moisten the areas of skin under the electrodes or the electrodes themselves before training. The difference in intensity will be much smaller if you set your initial intensity with pre-moistened skin. In addition, your body gets used to the intensity over time. As you train with PEPPER for longer, you can gradually increase your intensity to make the EMS training more challenging and continuously stimulate your muscles to grow.
If you feel the impulse of your PEPPER EMS suit more strongly on one side, pause the impulse and check the position of the electrodes. If the electrodes are not placed directly over your muscles, the intensity can feel different.
The impulse intensity can feel different depending on your health status or performance level. Depending on your condition and the time of day, your skin may be drier on some days. If this is the case, extend your warm-up or slightly moisten your skin before putting on the PEPPER EMS suit.
Whether the PEPPER EMS suit helps you lose weight depends on several factors. EMS can support weight loss by increasing muscle activity and metabolism in the body. EMS training may also help promote blood circulation. These effects can support weight reduction. However, it is recommended to combine EMS with a healthy lifestyle that includes a balanced diet and regular exercise, as EMS training alone cannot replace an overall healthy lifestyle.
The PEPPER EMS App is free for the first 3 months. After that it costs $24.99 per month or $199 per year.
You can also use the PEPPER EMS App for free, but in the free version you only have access to the frequency and intensity settings. To access all PEPPER EMS App features and training videos, a subscription fee must be paid after the first 3 free months expire.
Yes, you can easily purchase the PEPPER EMS App online. Simply visit our online shop and select your preferred app subscription. After your purchase, you still need to register your subscription. You can easily do this via our registration page. Once registered, you will receive access to all features of the PEPPER EMS App within 48 hours and can start your training right away.
Purchasing the PEPPER EMS App online offers you several advantages. You can conveniently choose your preferred app subscription from home in our online shop and order it immediately. After purchase, you can register your app subscription directly via our registration page and receive instant access to all features of the PEPPER EMS App.
Another major advantage: You save 10% compared to in-app purchases. If you also decide to purchase the app directly together with a bundle, you get an additional 10% discount on your subscription. This way you benefit from quick and easy activation as well as an attractive price advantage.
In the “Suit” section, the PEPPER EMS App offers the modes Strength, Cardio and Relaxation. When you select one of these modes, you can either train freely with the preset frequencies or choose a workout video tailored to the mode. Each mode has a rhythm that determines the frequency pattern. For example, in the Strength mode, a rhythm of 4–4 means 4 seconds of impulses followed by 4 seconds of rest. In the workout videos, the impulses are synchronized with your movements.
Yes, you can! In the PEPPER EMS App, you can schedule a workout session for multiple people in the “PEPPER Party” section.
For multiple participants, each person needs their own PEPPER EMS suit. Only one person has to pay for the PEPPER EMS App to create the “PEPPER Party”; the other participants can use the free version of the PEPPER App. The host of the “PEPPER Party” creates a code that the others enter under “PEPPER Party” in the PEPPER EMS App to join the session.
If your PEPPER EMS App doesn’t work, restart the PEPPER EMS App, update it, or check your Bluetooth connection. If the problem persists, please contact our team at [email protected].
To ensure safe use of the PEPPER EMS App, we recommend completing one strength-training workout per week that is suitable for all levels during the first four weeks. Once you have finished your first onboarding month, we unlock all other training videos for all levels.
The PEPPER EMS App does not necessarily require an internet connection. You don’t need an internet connection for your own free training. However, if you train with our workout videos, you do need an internet connection. You can also download the videos, and once they are saved on your device, no internet connection is required anymore. To use the battery, you only need a Bluetooth connection.
No, you don’t. The PEPPER EMS App allows you to save your intensity settings during EMS training via “Save Preset”. At your next workout, you can automatically load your settings with “Load Preset”.
Yes, the PEPPER EMS App enables complete tracking of your training progress.
With every session you collect PEPPER points and can see which heat zones you were in during your workout. You can also track your monthly progress, including calories burned, number of training sessions and much more.
You can cancel your PEPPER EMS App subscription at any time directly via the store where you purchased it. Cancellation is easy via your smartphone or your user account.
If you purchased your subscription via the Apple App Store:
1. Open Settings on your iPhone or iPad.
2. Tap on your name at the top and then on “Subscriptions”.
3. Select the PEPPER EMS App from your list of active subscriptions.
4. Tap “Cancel Subscription” and confirm the cancellation.
If you purchased your subscription via the Google Play Store:
1. Open the Google Play Store on your Android device.
2. Tap your profile picture in the top right and go to “Payments & Subscriptions” → “Subscriptions”.
3. Select the PEPPER EMS App from your list of subscriptions.
4. Tap “Cancel Subscription” and follow the instructions.
After cancellation, you can continue using the PEPPER EMS App until the end of the billing period you have already paid for. A refund of already paid fees is not possible.
When charging the PEPPER battery, it is important to use a standard smartphone charger. Make sure the adapter has a maximum output voltage of 5 volts. Please do not use a laptop charger or fast-charging adapter, as too high a voltage can damage the PEPPER battery and shorten its lifespan.
PEPPER is your EMS training solution for at home, anywhere and anytime. The PEPPER EMS suit uses state-of-the-art EMS technology to intensify every movement and help you reach your fitness goals faster. With the PEPPER EMS App, you have full control over the intensity of your PEPPER EMS suit. You can choose from a wide variety of strength and cardio workouts developed by leading EMS experts to get the most out of your training. Alternatively, you can use the EMS suit without training videos to enhance your own workout routine with EMS.
Yes. PEPPER is FDA-cleared for at-home consumer use.
In January 2025, PEPPER received FDA clearance to market and sell our wireless full-body EMS training system over-the-counter (i.e., directly to consumers).
To get started with PEPPER, first purchase your PEPPER EMS suit in our online shop and then download the PEPPER EMS App from the Apple App Store or Google Play Store. After that, you can start your first EMS workout right away.
You can receive an additional introduction to EMS training with PEPPER at any time. Book a live onboarding session with one of our EMS experts via the link in your purchase email or send a message to [email protected] to schedule an appointment.
No, PEPPER EMS training is not painful, as the PEPPER EMS suit responds very sensitively and the intensity of the impulses can be adjusted so that it feels comfortable for you.
PEPPER is suitable for anyone who wants to get or stay fit efficiently and with fun. PEPPER is intended only for healthy users and should not be used if any of the following contraindications apply:
Pacemaker, defibrillator, severe heart disease
Acute bacterial or viral infection
Pregnancy
We recommend following the precautions and consulting your doctor if the following health conditions apply to you:
Severe muscle strain, trauma, fractures, atrophy
Severe joint problems
Cardiovascular or heart disease
Severe neurological diseases (epilepsy, multiple sclerosis, sensory disorders)
Severe metabolic diseases (diabetes type I or II, thyroid, liver, kidney)
Severe circulatory disorders (ischemia, arteriosclerosis)
Severe orthopedic diseases (arthrosis, osteoporosis, rheumatism)
Severe respiratory diseases (asthma, COPD, allergies)
We recommend interrupting your training or consulting a doctor if:
Your health condition has changed and any of the contraindications or precautions apply to you
Skin redness or irritation persists for a longer period of time
You experience headaches or other pain during or after training
In addition, electrical muscle stimulation should not be applied to the neck, mouth or head, or to inflamed or infected areas of the body. Even though there have been no known cases of PEPPER training causing cardiac arrhythmias, there is a theoretical residual risk and it is necessary to warn of the potential risk of arrhythmias.
The greatest advantage of PEPPER is that you bring the future of fitness training straight into your home. Thanks to innovative EMS technology, you train your muscles more targeted, efficiently and flexibly than ever before – without heavy weights or time-consuming visits to the gym. Whether you’re a beginner or a pro: PEPPER adapts perfectly to your lifestyle and your goals.
Fast results: Visible training results after just a few weeks thanks to targeted muscle stimulation
Effective training in just 20 minutes: Maximum results with minimal time – ideal for a busy everyday life
Gentle on joints & safe: Perfect for all ages and also suitable for rehab or preventive training
Individually adjustable: EMS intensity and training programs can be adapted to every fitness level and personal goal
Complete training freedom: Train whenever and wherever you want – at home, in the park or on the go
Innovative, wireless EMS suit: Maximum freedom of movement thanks to lightweight design and integrated battery
No studio required: Save time, membership fees and travel
Smart control: Frequency, intensity and programs can be easily controlled via the PEPPER EMS App
Personalized training plans: Receive individual recommendations that fit your goals
Compatible with everyday movement: Combine EMS with sports such as jogging, yoga or cycling for even better results
Progress at a glance: Detailed training statistics help you track your development and set new goals
Varied training content: Access to over 50 videos, live and on-demand workouts and a continuously growing media library
Motivation & community: Train with friends or join group and live sessions
Support from day one: Interactive onboarding, expert tips and tutorials make it easy to get started
With PEPPER, you can train with different frequencies depending on the mode, as the PEPPER EMS suit offers three modes: Strength, Cardio and Relaxation.
Strength: As your body first needs to get used to the impulse intensity, we recommend starting with a strength workout of a maximum of 25 minutes per week in the first month. Once you are used to the electrical impulses during EMS training, you can gradually train several times a week and increase the intensity step by step.
Cardio and Relax: As the impulse intensity is lower here, these sessions can be done more frequently. We recommend increasing the training slowly and giving your body time to adjust to this new form of training.
The PEPPER EMS App offers a wide variety of strength, yoga and cardio workout videos and enables highly effective full-body training with EMS, where all muscles are always activated. Some workouts place a special focus on certain muscle groups. You can also train without videos and design your own workout. For inspiration: PEPPER can be integrated into sports such as tennis, jogging, boxing or cycling.
With PEPPER, you usually see the first results after about 4 to 6 weeks. Get the most out of your PEPPER experience by training regularly and challenging yourself. To keep motivation high, you can also create a training plan in our PEPPER EMS App.
With PEPPER, you can test your PEPPER EMS suit at home for 30 days without worries – significantly longer than the statutory 14-day withdrawal period. This gives you enough time to see whether the PEPPER EMS suit meets your expectations.
Please note that the protective film on the PEPPER battery must remain in place throughout the trial period to avoid signs of use.
If you are not completely satisfied, you can register a return within 30 days from the order date. If it doesn’t meet your expectations or doesn’t fit, send us an email within 30 days from the order date to [email protected]. After we receive your return, the refund will usually be processed within about 3 days via the payment method you selected.
The key difference between an EMS studio and the PEPPER EMS suit with the PEPPER EMS App is the flexibility, versatility and independence of your training. Regular EMS training with PEPPER is also more cost-effective than in a studio.
In an EMS studio, you wear a suit that has to be moistened with water before training. The suit is connected to a device via cables that control the electrical impulses, which can restrict your freedom of movement during your workout. A personal trainer guides the session, adjusts the frequency and intensity of the impulses and demonstrates the exercises. The workouts are mostly static and last around 20 minutes.
With EMS training using the PEPPER EMS suit, you have your own wireless EMS suit that gives you freedom of movement similar to regular sports clothing, thanks to its lightweight battery. You don’t need to moisten the suit. With the PEPPER EMS suit, you can train anytime and anywhere. You control the frequency and intensity of the impulses via the PEPPER EMS App, which also includes workout videos with frequencies synchronized to the exercises, training plans and free training options. These features allow you to customize your EMS training and combine it with other sports such as tennis, jogging, cycling or boxing. For EMS beginners, the PEPPER App provides helpful introductions to EMS training to help you train optimally at home. You can also schedule a live onboarding session with one of our EMS experts by sending an email to [email protected].
Yes, we offer flexible payment options to give you maximum payment freedom. You can pay in instalments, and we work with renowned payment providers that offer different financing plans:
Klarna: With Klarna, you can split your payment into up to 12 instalments. This means you can pay the total amount in equal monthly payments over a period of up to one year.
PayPal: If you choose PayPal, you can even use an instalment plan of up to 24 months. This gives you even more flexibility and allows you to spread larger amounts comfortably over a longer period.
These options make it easy for you to make purchases without having to pay the full amount upfront. During the checkout process, you can simply choose your preferred payment method and select the instalment plan that suits you best.
We ship to all EU countries, Switzerland, the United Kingdom, USA and Canada.
Customs duties are not included in the price and are the responsibility of the buyer. Shipping is from Germany. Customs fees are only incurred for deliveries outside the EU.
The PEPPER return policy allows you to return your order within 30 days of receiving it if the item doesn’t fit, doesn’t meet your expectations or is damaged. Please inform us in advance by email at [email protected] and let us know the reason for your return so we can coordinate the next steps with you.
Yes, you can return your order within 30 days of receipt. The return must be registered in advance via email to [email protected]. After our confirmation, you can send the product back to us on your own. As soon as we have checked the returned goods, the refund will be issued within 3 business days to the original payment method.
Unfortunately, errors can’t be completely excluded. If you received the wrong product, your product is defective or something is missing from your order, please send us an email to [email protected]. Describe exactly what is wrong in your email and include your contact details. We will take care of your request as quickly as possible.
The return shipment is organized and paid by the customer. You will receive detailed instructions on how to return your order after you have registered your return via our customer service at [email protected].
The refund process at PEPPER starts as soon as your return has arrived. The refund is usually processed within about 3 days via the payment method you used when placing your order.
EMS stands for electrical muscle stimulation. EMS uses low-frequency electrical impulses that lead to controlled muscle contractions and intensify muscle movement and activation.
EMS works by replicating the natural electrical signals from your brain that are normally responsible for muscle contraction and sending low-frequency impulses directly to your major muscle groups.
This way, highly efficient muscle contractions can be achieved that activate up to 90% of your muscle fibers. In contrast to classic strength training, which focuses on one exercise and one muscle group at a time, EMS full-body training can activate and strengthen all major muscle groups simultaneously.
The advantage of EMS training lies in its high efficiency: you can activate twice as many muscle fibers as when lifting weights. This allows all major muscle groups to be trained at the same time. Depending on the intensity, 20 minutes of EMS training corresponds to approximately 1–2 hours of conventional gym training. EMS training is also gentle on the joints because no additional weights are used.
Yes, when used correctly, EMS training is safe and effective. The low-frequency impulses only reach the skeletal muscles and not deeper body regions. Please follow the user manual and the onboarding in the PEPPER EMS App for correct use.
Severe orthopedic diseases (arthrosis, osteoporosis, rheumatism)
Severe respiratory diseases (asthma, COPD, allergies)
We recommend interrupting your training or consulting a doctor if:
Your health condition has changed and any of the contraindications or precautions apply to you
Skin redness or irritation persists for a longer period
You experience headaches or other pain during or after training
Electrical muscle stimulation should also not be applied to the neck, mouth or head, or to inflamed or infected areas of the body. Even though there have been no known cases of PEPPER training causing cardiac arrhythmias, there is a theoretical residual risk and it is necessary to warn of the potential risk of arrhythmias.
For healthy people, EMS training is safe if performed correctly. If you are pregnant or have pre-existing conditions, you should definitely consult your doctor before starting EMS training to ensure that EMS is suitable for you.
However, if you regularly exceed your personal performance limit during EMS training, this can lead to an increase in creatine kinase (CK) levels in the blood. If you train beyond your limits and do not allow sufficient recovery phases, a persistently elevated CK level can damage the kidneys. EMS beginners in particular should start EMS training slowly, schedule regular breaks to recover from EMS sessions and gradually increase the training volume until the body has adapted to the electrical impulses.
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